CONVERSATIONAL AI TO AUTOMATE EMPLOYEE IT SUPPORT REQUESTS AND

AUGMENT SERVICE DESK OPERATIONS

Existing tools focus solely on the experience of the service desk agent. At Gaspardesk, we are shifting focus to the employee experience and simplify the way companies add and process help desk tickets using artificial intelligence underpinnings.

Our intelligent platform

Works standalone or integrates on top of other ticketing platforms

Deploy AI that automatically resolves significant portion of your IT support tickets

Employee IT support repetitive requests can be solved within a few seconds without human agent's intervention

Omni-channel support capabilities

Employees can log, respond and receive solutions to their tickets through Slack, self-service portal, email and more. Perfect fit for companies switching to remote work

Intelligence Augmentations (IA) to enable agents resolve tickets more expediently

These include automatic triaging of incidents and service requests, proactive alerts, related tickets and numerous other features enabled by modern artificial intelligence and machine learning.

About Us

Gaspardesk is a SaaS platform that uses AI to help companies manage and automate all their employee support requests. Our team has many years of industry experience and domain expertise. We hail from companies such as Microsoft, Google, Oracle, Facebook and Uber. Our goal is to ensure that resolving employee support issues and requests should not be so hard.