Existing tools focus solely on the experience of the service desk agent. At Gaspardesk, we are shifting focus to the employee experience and simplify the way companies add and process help desk tickets using artificial intelligence underpinnings.

Our intelligent platform

Works standalone or integrates on top of other ticketing platforms

Deploy AI that automatically resolves significant portion of your IT support tickets

Employee IT support repetitive requests can be solved within a few seconds without human agent's intervention

Omni-channel support capabilities

Employees can log, respond and receive solutions to their tickets through Slack, self-service portal, email and more. Perfect fit for companies switching to remote work

Intelligence Augmentations (IA) to enable agents resolve tickets more expediently

These include automatic triaging of incidents and service requests, proactive alerts, related tickets and numerous other features enabled by modern artificial intelligence and machine learning.