CONVERSATIONAL AI TO AUTOMATE EMPLOYEE IT SUPPORT REQUESTS AND
AUGMENT SERVICE DESK OPERATIONS
Existing tools focus solely on the experience of the service desk agent. At Gaspardesk, we are shifting focus to the employee experience and simplify the way companies add and process help desk tickets using artificial intelligence underpinnings.
Our intelligent platform
Works standalone or integrates on top of other ticketing platforms
Deploy AI that automatically resolves significant portion of your IT support tickets
Employee IT support repetitive requests can be solved within a few seconds without human agent's intervention
Omni-channel support capabilities
Employees can log, respond and receive solutions to their tickets through Slack, self-service portal, email and more. Perfect fit for companies switching to remote work
Intelligence Augmentations (IA) to enable agents resolve tickets more expediently
These include automatic triaging of incidents and service requests, proactive alerts, related tickets and numerous other features enabled by modern artificial intelligence and machine learning.
Gaspardesk is a SaaS platform that uses AI to help companies manage and automate all their employee support requests. Our team has many years of industry experience and domain expertise. We hail from companies such as Microsoft, Google, Oracle, Facebook and Uber. Our goal is to ensure that resolving employee support issues and requests should not be so hard.
Machine Learning Lead